Do you find it hard to complete your HSEp programs?
One of the things Dunk has observed over the last few years is some members struggle more than others and require more support with HSEp.
We are making some major changes to our program delivery as mentioned in our October 15th webinar:
Step by step submissions instead of one large submission at the end
Switch to the Plan, Do, Check, Act method from the WSIB 5 Steps method
Created a new Dunk HSEp Portal with more resources including training for most topics
Dunk has developed a win win solution so not everyone has to pay for this service if they are able to complete the HSEp easily. We have created 2 new programs for members to select from their HSEp journey once their current run expires. Until then, it’s business as usual.
The first program is the Self-Directed HSEp. Although the cost has increased by $50 to $550 a topic. This program is based off a self-directed model where members follow topic instructions and attend our webinars to get updates and guidance on changes and the existing program.
The Self-Directed HSEp includes:
One administration access to the Dunk HSEp Portal
Access to newsletters, topic resources, templates, and instructions for your selected topics. All you have to do is customize them to your workplaces.
Ability to take topic training on the Dunk HSEp Portal if your business has under 50 employees. There is training exports available for those who have over 50 employees for most of our topics. Some topic training would be based off your newly created program which is why training is not available for all of them.
Up to 3 submission reviews per topic step. After 3 reviews you will need to upgrade to the plus program to continue in the program, at additional cost.
One review of any required AER’s as identified by WSIB
Unlimited inbound phone or email support related to your topics to assist you in your HSEp journey. There will be no process-related support as this program is self-directed. Quick verification questions will be allowed.
As webinar attendance is mandatory for all members, if you cannot attend live, you must watch the recording within 2 weeks and send an email to excellence@systems24-7.com to let us know you watched it. Failure to attend or watch the webinar will result in the HSEp Self-Directed members having to move to the HSEp Plus program.
Our Second Program is the HSEp Plus. The cost for this program is $1000 per topic. HSEp Plus provides more support and follow-up to help you easily move through the program. After an analysis of data in the last 4 years, members who do not attend webinars or follow instructions require more support to get through the program, which is an additional expense to Dunk. Under the HSEp Plus program, there are more touchpoints and services available.
In addition to the Self-Directed program, the HSEp Plus program includes:
Up to three administration accesses to the Dunk HSEp Portal
Ability to take topic training on the Dunk HSEp Portal up to a maximum of 1000 employees
Unlimited step submission reviews to finalize your topic submissions
Assisting the member in creating step deadlines with a follow-up 1 week before the date
1 written standard (policy/SOP) review per topic
Unlimited inbound phone or email support related to your topics or processes to assist you in your HSEp journey
1 Topic selection assistance meeting prior to topic selection on the WSIB Digital Portal
In order to assist with some of the costs, effective January 1st, the WSIB will be providing a $1000 registration credit to all members for new action plans created after that date.
If you are in a current HSEp cycle, you will remain under the old program but will have to decide which program you would like to enroll in for the next cycle. Keep in mind if you select the Self-Directed program and do not meet the terms and conditions for the program, you will have to move to the HSEp Plus program at additional cost to continue on.
If anyone has any additional questions on these new programs which will officially launch November 1st, please feel free to reach out to us by phone 1-866-754-8839 or by email excellence@systems24-7.com.